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19, 2006 |
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Cingular Accused of Overcharging Consumers The Cingular Wireless purchase of AT&T Wireless is the focus of a continuing investigation by CPS&M following the filing of a federal class action lawsuit. The suit accuses Cingular of misleading and overcharging millions of AT&T cell phone users after Cingular bought AT&T Wireless in October, 2004. The suit was filed in July, 2006 in U.S. District Court in Seattle on behalf of all AT&T Wireless customers who were allegedly deceived or overcharged by Cingular's actions related to the merger. The class action suit was brought by CPS&M, the non-profit Foundation for Taxpayer and Consumer Rights, and Stritmatter, Kessler, Whelan and Coluccio of Seattle. "Cingular has displayed an arrogance which sends the message that their market share is more important than their customers," said Bruce L. Simon of CPS&M. The suit contends that although Cingular promised new and better service, it began dismantling and degrading the AT&T network, forcing AT&T customers to move to Cingular's cell network. That meant buying new phone equipment, moving to higher cost plans, and, in some cases, a $18 "transfer" or "upgrade fee," the suit said. Some customers who tried to go to another company were hit with "early termination fees" of $175, according to the suit. If your cell phone service was affected by the merger please contact us at TAKE ACTION to explore your legal rights. | |||||
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